Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en Motive (Islamabad, ) en jul 2022
Entrevista
There were three interviewers. First of all they asked me about me. I told them in detail about my education and past experience. As I was from academia, they asked me why I wanted to switch to corporate sector so I told them that the growth rate in Academia is good but very very slow. We can grow but it takes a lot of time. They asked me about skills a tech support specialist should have and if I come across an aggressive customer, how am I going to deal with them. I told them that patience is the vital key in customer support. We have to be very patient and listen to the customer peacefully and have to be soft. We have to help them without any reaction. They also asked me about any challenges I’ve faced in my past experience and how I dealt with them. Also about any conflict I’ve ever had in the previous company so I told them I was sort of a person who was very good and friendly with everyone. That workplace was like a home.
Preguntas de entrevista [1]
Pregunta 1
There were three interviewers. First of all they asked me about me. I told them in detail about my education and past experience. As I was from academia, they asked me why I wanted to switch to corporate sector so I told them that the growth rate in Academia is good but very very slow. We can grow but it takes a lot of time. They asked me about skills a tech support specialist should have and if I come across an aggressive customer, how am I going to deal with them. I told them that patience is the vital key in customer support. We have to be very patient and listen to the customer peacefully and have to be soft. We have to help them without any reaction. They also asked me about any challenges I’ve faced in my past experience and how I dealt with them. Also about any conflict I’ve ever had in the previous company so I told them I was sort of a person who was very good and friendly with everyone. That workplace was like a home.
Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en Motive (Islamabad, ) en jun 2025
Entrevista
Expressive , elaborative and insightful. Getting to learn about my strenghts and weakneses , learned about how mature interviews go about and the screening process when it comes to undergoing remote interviews with professionals. Got a chance to participate with one of the leading multinational industry gave me confidence of probabilities and add into my charter towards growth as well.
Questions more related to personal life rather professional. While working they tell us that if a person leaves the company and wants to come back they will welcome them. But all false
Envié una solicitud electrónica. Acudí a una entrevista en Motive (Rawalpindi) en oct 2022
Entrevista
The interview process was divided into 3 parts it was quite a lengthy process. 1st interview was with hr. Then a written interview was arranged and after that there was a panel interview with 4 people.
Preguntas de entrevista [1]
Pregunta 1
Q: Difference between good customer and bad customer service