Envié una solicitud electrónica. Acudí a una entrevista en Marriott International (Santa Barbara, CA) en ene 2023
Entrevista
Very typical interview, mine was one on one with the department manager but I have heard others were done by the two immediate supervisors. Asked all the typical questions, most were geared to customer service experience and willingness to diffuse situations, offer services and resolve opportunities.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an (verbally) aggressive, rude and infuriated guest.
Envié una solicitud electrónica. Acudí a una entrevista en Marriott International (Calgary, AB)
Entrevista
After application submission I've got a call from manager who offered to arrange interview. It was at Hotel's lobby. Interview by itself took about 15-20 minutes. In a few days I received a message that my application was declined.
Preguntas de entrevista [1]
Pregunta 1
One of the questions were something like:
"How would you deal if your colleague does not fulfill his or her responsibilities properly?"
"Please describe difficult situation you dealt with at work"