In short the hiring process took about 3 weeks to a month before I started. I received a call from the HR department and scheduled an interview for the next Monday. First they had me read the job description which was about 4 pages long and then they asked questions. I was interviewed by the HR and store manager. The interview was short and simple. They asked about past experience and wanted to know how I would handle certain situations. They wrote down my answers and then asked me if I had any questions. The interview ended after I asked my questions and they told me they would let me know in a few days. A few days went by and they called me to come in for a drug test on the next Monday. After the test came back clean, I was scheduled for paperwork signing the next Friday. Then they scheduled orientation the next Monday and I finally got to start computer training after that. Also I have to mention at my particular store, they did not introduce us to anyone and in fact after the orientation, set us loose to figure it out on our own. I didn't know who was who and for weeks didn't know the chain of command, as no one introduced me to them or vice-versa. It was a mess and I feel they are very disorganized and don't know what they are doing. They play a lot of importance on customer service yet, they make the customers life more difficult with the way they do things. For instance they don't train the cashiers where things are or give them a map of frequently asked for items. So when the customer asks where something is, (and they mainly ask the cashiers because all the other people are swamped with returns or helping other customers), the cashier is usually dumbfounded.

Lowe's uses AI to schedule interviews currently. I was asked questions by their automated recruiter, one of which being "are you able to work Saturdays and Sundays?" I said no. I am unavailable during those times. This was supposed to be a part time job during the week while I job hunted. Aside from me saying no weekends. They still invited me to an interview in less than five minutes. Didn't even upload my resume or do any assessments. First scheduled interview got rescheduled and my time changed from morning to afternoon. I get there and I have no idea who I am supposed to see. There are no cashiers on front end, aside from returns. I find out I am supposed to be at the training room, all the way at the back of the store. Literally it was hard to find. I walk in and say I am here for an interview. They tell me to fill out a piece of paper with my availability again. Wrote down Monday - Friday, Morning and Afternoon shifts. Not even sure what the shift times are. The person in charge of hiring took one look at it, and said she needed weekend availability. Didn't even offer to sit down and discuss any options or my skills. Yet Lowe's loves to advertise flexible schedules. I said no worries and left the store. Shortest interview of my life. She made some comment about my schedule too. It is not hard to schedule someone part time during the week, for morning shifts. Especially when I see plenty of staff walking around. Not everyone on the planet is available to work on the weekends. If you are going to advertise flexible schedules when hiring, do not complain when applicants, especially part time ones come in with flexible scheduling. Never applying to Lowe's again. Absolutely ridiculous. Waste of a 20 min drive.