Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      Lowe's Home Improvement

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre Lowe's Home Improvement | Ofertas de empleos en Lowe's Home Improvement | Sueldos en Lowe's Home Improvement | Beneficios en Lowe's Home Improvement
      Entrevistas de Lowe's Home ImprovementEntrevistas para el puesto de Customer Service Associate II en Lowe's Home ImprovementEntrevista de Lowe's Home Improvement


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Indeed, Inc. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Indeed, Inc.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Customer Service Associate II

      4 feb 2012
      Empleado anónimo
      Zephyrhills, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Lowe's Home Improvement (Zephyrhills, FL) en ene 2012

      Entrevista

      They require all applicants to apply online. They'll want a resume and cover letter. Each position must be individually applied for. If they want you to interview (over the phone or in-store), they'll call. If you were passed up, you'll get an email when the position has been filled. Having been interviewed for several positions at Lowe's, I can say that every interview is mostly the same. Half of the interview is done by HR and the other by either the ASM heading the department or, less commonly, the store manager. They will ask about fifteen or so "Tell me about a time when..." questions. It will typically last 30-45 minutes, depending on if you were interviewed by both managers together or separately. For me, the whole process from start to finish was extremely long. The store didn't currently have an HR manager, so the positions were posted by the store manager and interviews were coordinated by the HR from another store. After several weeks, I was called to schedule my first interview (over the phone) for the next morning. The HR manager called two days late and said there was a scheduling mishap. She seemed very nice, though, and was happy to answer any questions about the position and employee benefits. She was also very transparent about the interview process. Every question would be scored and the applicant with the highest total score would be offered the position. I've heard from current associates that applicants have beat out others by a tenth of a point, so this point system may actually heavily influence who gets an offer and who doesn't. Also, they are looking for specific examples in your answers. They don't have to exactly correspond to the position you're seeking, as you can give examples from school or other life experience, but I assume you might score higher if you do. First, fully describe the situation. Then, clearly list all the actions taken. Finally, explain the outcome. My second interview was with the Assistant Store Manager over the department I was applying for. It was scheduled for the next day. I had arrived early, but the interview started about five minutes past because he was still interviewing another candidate. I had worked for the interviewer before, so it was pretty casual and to-the-point. As with the first interview, if I needed a minute to answer a question, we could skip it and come back to it. If I needed clarification, they gave examples or reworded the question. About a week later, I was given a verbal offer.

      Preguntas de entrevista [2]

      Pregunta 1

      Tell me about a time you went above and beyond or out of your way to help a customer.
      1 respuesta

      Pregunta 2

      Choose a product from an area in your expertise and tell me how you would sell it to a customer.
      1 respuesta
      3

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Associate II en Lowe's Home Improvement

      Entrevista de Customer Service Associate II

      19 jul 2020
      Empleado anónimo
      Rockledge, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Lowe's Home Improvement (Rockledge, FL) en jul 2020

      Entrevista

      Very smooth process not difficult at all. HR person was very polite and courteous. Answered all of my questions. Phone interview took about 15 minutes. Most of the questions were fairly easy and were directed towards customer service.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time in your work history where you collaborated with a fellow employee to solve a problem.
      Responder pregunta

      Entrevista de Customer Service Associate II

      3 nov 2017
      Empleado anónimo
      Sanford, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Entrevista de Customer Service Associate II

      20 ago 2017
      Candidato de entrevista anónimo
      Sanford, NC
      Sin oferta
      Experiencia neutra

      Solicitud

      Solicité el puesto en persona. El proceso duró 3 semanas. Acudí a una entrevista en Lowe's Home Improvement (Sanford, FL) en nov 2017

      Entrevista

      After applying a few weeks ago I was called in for a formal interview. I was in an office with one of the store's assistant managers and we went over 6 general questions about my prior work.

      Preguntas de entrevista [1]

      Pregunta 1

      One time where you had to rely on a team to accomplish a goal.
      1 respuesta
      3
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Lowe's Home Improvement (Sanford, NC) en ago 2017

      Entrevista

      I was interviewed 5 days after I submitted the application. Seemed to be a great interview but wasn't picked for the position so I applied for the same position in another dept and am being considered. The HR hiring manager stated that every position has a 3 candidate interview. So the position goes to who seems the most qualified. That's what I call the luck of the draw, so I am not holding my breath

      Preguntas de entrevista [5]

      Pregunta 1

      Have you ever went above and beyond your job your job description?
      Responder pregunta

      Pregunta 2

      Have u ever been influenced to break a rule because you've seen others get away with it??? How did that make you feel?
      Responder pregunta

      Pregunta 3

      What have you done to correct a safety hazard while at work?
      Responder pregunta

      Pregunta 4

      When you and your coworker don't agree about something how did you move forward?
      Responder pregunta

      Pregunta 5

      Describe a relationship that you formed with a customer?
      Responder pregunta
      2