great and no problems enjoyed it very much. the people were lovely and I enjoyed their company. They listened and payed attention when I spoke. They did not rush the interview and made sure I was completely clear on the role before leaving the interview. they let me know when they was going to get back to me with feedback and how we will take it from there.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Lebara (Londres, Inglaterra) en nov 2014
Entrevista
Easy process. simple steps, basic questions, nice people to work with.
They like people who believe in good customer service, and had some experience managing high call volumes. Great company values.
Half interview in English/Specific-language.
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Lebara (Londres, Inglaterra) en mar 2015
Entrevista
We had a typical group assessment day, then they showed us around the office and let us listen to few calls with senior agents. And then individual interview. We were 10 people and who ever was selected from the group session got to see the office and had the interview after listening to some calls with other agents. The agents would also train me after I accepted the offer.
Preguntas de entrevista [1]
Pregunta 1
Tell us one situation where you had to deal with a difficult customer?