Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en LINK Group (Rhodes)
Entrevista
The interview is exactly what you would expect for a contact centre role. 1 interview and also 1 role play over the phone to see how capable you are at handling calls. Questions are the standard star based questions.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you dealt with a difficult customer.
how do you plan your day are some examples.