I was instructed to arrive 10-15 minutes prior to my interview and to let whoever was at the service desk know I had arrived. I was interviewed by the associate manager and the co-manager of HR. I was asked to tell a little about myself, why I was interested in working for Kroger, and how my past experience prepared me for the position I had applied for. More difficult questions followed, asking how I would respond in various scenarios that might occur (a team member not pulling their weight or a customer asking for assistance). At the end I was asked whether or not I had any questions. Afterward, I was given a saliva test (a test for drugs) and signed a consent form authorizing a background check. Note: Bring your Social Security Card and a valid state ID to play it safe in case they ask for it.

Simple in person interview with the store manager or ARM, ask briefly about past experiences in customer service. Basically given the job immediately, if you can get to work on time you can work at Kroger.