Envié una solicitud electrónica. Acudí a una entrevista en John Lewis & Partners (Exeter, Inglaterra)
Entrevista
Group interview, with two tasks. No direct questions so you can choose when / if / how you'd like to express your views, although everyone is encouraged to speak up as much as possible
Preguntas de entrevista [1]
Pregunta 1
Hypothetical scenarios related to the way the store operates.
Acudí a una entrevista en John Lewis & Partners (Londres, Inglaterra)
Entrevista
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Preguntas de entrevista [1]
Pregunta 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.