Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en InvestorLift (Phoenix, AZ) en feb 2021
Entrevista
Practical interview that tests your communication and problem solving skills on the spot. Need to be able to think fast on your feet. For Customer Support roles, expect to be tasked with responding to demo chats through their CS system.
Preguntas de entrevista [1]
Pregunta 1
They want to see you're good at explaining to customers how to solve issues. For example, you might be asked something like, "Can you log into our customer support software and give me directions on how to reset my YouTube password?"