Pregunta de entrevista de Activate Games
Interview #3 - Tech To Worker Initial Questions Note: Interviewer was the original "Systems Operations Leader" IT supervisor. Recent Uni grad very young and an extremely nervous wreck to be interviewing myself being a decade more experienced and a lot more confident. He will become more confident as he ages I am sure but needs to work on less vocal ticks between words or interruptions when others are trying to talk to him. Note 2: The CTO was also in this room to provide support to the tech. 1) Mmm, uhh. We have a lot of tickets. Have you ever uhh. Mmm. Used ticketing software before? 2) Uhh. We have uhh. We need a site to site VPN set up. Do you uhh. Know how to make it secure? 3) Can you tell me what steps you uhh. Would do to do that? Make it secure? Mmmm. 4) We uhh. Want to use software for VPNs. What mmm, are your thoughts? Mmm? Hardware or software VPNs? 5) We have a ticket to virtualize uhh. Computers. How would you uhh, do that? 6) Could you mm. Uhh well. Virtualize video across the internet so uhh. We don't need to run long HDMI cables across mmmm. Everywhere. 7) Is there uhhh. Anything I can answer? Mmmm?
Respuesta de la entrevista
Anónimo
Interview #3 - Worker To Tech Responses 1) Oh for sure. I have worked with OSTicket, SpiceWorks, Alert, SolarWinds RMM, and more. My favorite is SpiceWorks as it is free and more powerful but each to their own. I did do a DNS query on your public IP and found Zendesk which I have never used but would be willing to learn. 2) Absolutely. I am a firm believer in security over accessibility. However when making a network more accessible we must first think how to prevent invasions. In the past I have used 256 bit encryption on any networks that support it. 3) I would need to know the hardware you are using and or software. But if employed I can get that done. 4) I prefer hardware as software VPNs are under the assumption the software doesn't have flaws and when flaws happen you need to wait for a patch from a party that doesn't have warranty on physical parts. But then again an argument could be made against hardware for mostly the same. But a new hardware device can be shipped overnight where a patch relies on an internet connection which isn't always available. This could be a longer discussion but I will just say I like an edge device secure and with VPNs on just that endpoint. 5) If you mean a Microsoft type of desktop virtualization that can definitely work especially for positions like receptionist and clerks. For real time video games however. Call me old fashion but when it comes to 4K video feeds with interactive controls across a room. I want the OS in the same room. I wouldn't want a SaaS product as that may cause latency which customers would notice right away. However if that is not a concern I can still do it but there will be consumer complaints if you do try it in remote areas where networks are slow. 6) Again I can do this but the latency. If you have a fibre connection with gigabit speeds sure no problem. If you have DSL with maybe like 20 meg down and up speeds for multiple rooms to stream video. You are going to have a bad time. For HDMI cables there is no better connection than a hardware connection. It always works or it doesn't. There is less troubleshooting and issues for physical connections compared to wireless and virtual interfaces. I want to give you answers you want to hear but I also want to be honest so please accept my hard truths. 7) Sure! I will keep it brief. 7.1Q) Worker to Tech: Is there anything in my resume or anything we have discussed today that instills doubt in my abilities to excel in this role? 7.1A) Tech to Worker: No I think you fit this uhh, role. No complaints. Mmm, mmm. 7.2Q) Worker to Tech: What is the timeline for this role? 7.2A) CTO to Worker: Well now that we have done this second (third) interview HR is going to let you know when we need your references and then we will send you a letter of offer unless a reference does not respond.