If a customer walked in the office at the same time the phone was ringing what would you do?

Question

Anónimo · Accepted Answer

Greet the customer and apologize and answer the phone and place the caller on hold and apologize again to the customer and continue to help them and thank them for being so patient !

Anónimo · Answer

I said I would let the customer in the office know id be right with them and help the customer on the phone as quickly and efficiently as possible and then help the customer in the office.

Catherine Tatham · Answer

Say excuse me for just a moment, I will be right with you, to the in person and then answer phone and ask customer if you can call them right back as you are working with a customer and may be a few minutes. Explain you want to focus on their needs also.

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