Pregunta de entrevista de TaskUs
How we calculate Service level
Respuesta de la entrevista
Anónimo
27 ene 2022
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))
How we calculate Service level
Anónimo
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))