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      Búsquedas relacionadas: Opiniones sobre Hiya | Ofertas de empleos en Hiya | Sueldos en Hiya | Beneficios en Hiya
      Entrevistas de HiyaEntrevistas para el puesto de Strategic Customer Success Manager en HiyaEntrevista de Hiya


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      Entrevista de Strategic Customer Success Manager

      27 jun 2023
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Hiya en jun 2023

      Entrevista

      Hiya clearly outlines the interview process during your first call with the hiring manager: 3 interviews, two of them virtual and the third in-person, and promise that each would follow the next quickly in order to make the process as painless and timely as possible. In this, Hiya did excel in quickly setting up the interviews and getting back to you after each about whether or not you were advancing to the next stage. The three Hiya employees I spoke with were inquisitive, insightful, and just fun to get to know. After I did not advance to final stages of the process, the hiring manager called me directly to inform me and spent some time going over their decision making while encouraging me going forward. This was outstanding, courteous, and helpful, and reinforced my perception that Hiya is a great company. I would eagerly grab another opportunity at this company if one came.

      Preguntas de entrevista [1]

      Pregunta 1

      When dealing with clients, what's most important, and why? When's a time in your career that you've fallen short or experienced failure? There were also several less typical interview questions that required thinking on my feet. Overall it was a very well conducted interview, and conversational in nature.
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Strategic Customer Success Manager en Hiya

      Entrevista de Strategic Customer Success Manager

      6 jul 2026
      Candidato de entrevista anónimo
      Londres, Inglaterra
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de un captador. Acudí a una entrevista en Hiya (Londres, Inglaterra) en jun 2026

      Entrevista

      The interview process was lengthy and included multiple 1:1 stages, a presentation, and a 3-hour onsite interview, which required me to take time off work. The people I met were pleasant and professional, and I received very positive feedback throughout. I was told that my interviews and presentation had been scored excellently, and the conversation progressed into offer-related discussions, including OTE alignment, start date, address details, and expected timing for formal paperwork. After this, communication became vague and delayed. I was eventually told that although I had scored excellently and the team had wanted to make an offer, the business had decided the role was now intended for someone more junior. Overall, the process damaged my trust in the organisation. My feedback would be to ensure role seniority, compensation, approval, and candidate expectations are aligned internally before progressing someone to final, onsite, and offer-stage discussions.

      Preguntas de entrevista [1]

      Pregunta 1

      A mix of experience-based questions, customer success methodology, commercial ownership, stakeholder management, and a presentation/case study discussion.
      Responder pregunta