Envié una solicitud electrónica. Acudí a una entrevista en HSBC (Leeds, England) en feb 2025
Entrevista
The recruitment team were accommodating and hospitable. They showed us around and presented what to expect in the role. I would think that i answered correctly but just surprised that i didn't get the offer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself, why hsbc, tell me a time you had to multitask, when have you gone above and beyond for a customer, when di you have to build a rapport with a customer or colleague, the gave a script to read
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
El proceso duró 2 semanas. Acudí a una entrevista en HSBC en jul 2025
Entrevista
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
Why do you want to work in a call centre
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en HSBC (Birmingham, Inglaterra) en may 2025
Entrevista
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went far and beyond for a customer?