Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en HBF (Perth, Australia Occidental)
Entrevista
Panel of 2 pax - general questions - answer in the STAR format. took about 30 mins - they were late and didnt have full questions prepared so it was a little odd
Preguntas de entrevista [1]
Pregunta 1
name a time you handled conflict well. (reason given for this question was that there is often a lot of conflict int he contact center so you need to be able to handle) - this was indeed true