Thank you for your feedback. We are committed to ensuring a fair and transparent recruitment process for all candidates. All our interview processes across the organisation are based on a structured scoring system. This approach allows us to evaluate each candidate consistently and objectively, based on predefined criteria linked to the Job Description for the role. To further support fairness, we provide interview questions in advance so that all candidates have the opportunity to prepare thoroughly. Accordingly, in the case of the recent interviews for the Clinical & Office Administrator position in our Manchester office, all candidates were assessed using a structured scoring system as well as provided the interview questions ahead of their interview, in line with the organisation policies and practice. We appreciate the time and effort you invested in the process and wish you every success in your future career.