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      Entrevista de Customer Success Manager (CSM)

      6 feb 2023
      Empleado anónimo
      Provo, UT
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Filevine (Provo, UT) en ago 2019

      Entrevista

      At the request of the recruiter, I was interviewed by another department (Implementations). I heard some red flags. For example: I was asked if I stayed at a position very long because they have people who leave to other departments? I also learned they both were fairly new to their positions as well (manager/director). After this interview, my interviewees left and told me the recruiter would come in and talk to me. After about 10 minutes, I got up to find him and another person walked in. I thought I was using a room that she had reserved until she started asking me questions and I quickly realized that I was in another interview and would be late picking up my child. I had to clarify what department she was in and discovered that I was in an interview for the position I initially applied for and it went pretty well despite not being prepared. She was interested in me as a person and was very down to earth. *I learned months later that she was at her desk when she was tapped on the shoulder and told about my presence. She wasn't aware about the interview either!

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me a situation where you told a customer "no"
      1 respuesta