Applied online, got a phone call a little over a week later asking to come in for an interview. The job was for a telephone operator/front desk agent. Interview was simple, basic questions about my work experience and how I would deal with certain customers. She then asked me if I wanted to stay to do another interview with the front desk manager. Asked the same questions regarding helping customers and work experience. I thought the interview went really job, I've been on plenty of interviews where I am no longer nervous about the questions they may ask because it's basically the same questions. He then told me they are still doing interviews and would let me know. I then knew that I didn't get the job, if they like you they will hire you right there on the spot. To know surprise I got a phone call two weeks later saying thanks but no thanks and if I wanted to apply for housekeeping work, or dish washer I could. After four years of doing customer service work umm, no thank you.

It was a very in depth interview with specific questions from the HR manager as well as the Front Office Director. They wrote down your answers and asked hypothetical questions about different circumstances that may arise in the hotel business.