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      Búsquedas relacionadas: Opiniones sobre Delta Air Lines | Ofertas de empleos en Delta Air Lines | Sueldos en Delta Air Lines | Beneficios en Delta Air Lines
      Entrevistas de Delta Air LinesEntrevistas para el puesto de Customer Service Agent (Ready Reserve) en Delta Air LinesEntrevista de Delta Air Lines


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      Entrevista de Customer Service Agent (Ready Reserve)

      6 ene 2016
      Candidato de entrevista anónimo
      New York, NY

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Agent (Ready Reserve) en Delta Air Lines

      Entrevista de Customer Service Agent (Ready Reserve)

      11 feb 2022
      Empleado anónimo
      Cincinnati, OH
      Oferta aceptada
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Delta Air Lines (New York, NY) en dic 2015

      Entrevista

      I applied online. Completed the online assessment. Took them about a two weeks to get back to me. When they did, I was offered the phone interview which I had three days the complete or else they remove you from their list. I prepared by looking at the reviews on glassdoor. Wrote my questions down and my answers because they were pretty much the same as the ones on here. I also wrote down some extra ones just to be safe. I did the interview on the second day. Please do the practice questions before you start. It kinda helps to calm your nerves a little. I was asked the questions by the video prompter and recorded my responses. I was still nervous but answered as best as I could. You get a little time in between each question and answer to relax before you answer the next one. I am now waiting for a reply from them but again it has been more Han a week. I'm really hoping for a face to face soon. For all your answer to the questions they want u to answer in STAR format meaning situation task action and result.

      Preguntas de entrevista [4]

      Pregunta 1

      Name one instance which u deal with a difficult customer.
      Responder pregunta

      Pregunta 2

      Name one instance where u went above and beyond in the job
      Responder pregunta

      Pregunta 3

      Name a situation where u had to work in a team. What was the situation what was the task and the results
      Responder pregunta

      Pregunta 4

      Name a situation of high stress and how you dealt with it.
      Responder pregunta
      22
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Delta Air Lines (Cincinnati, OH)

      Entrevista

      2 steps: a video record interview where you get to record yourself answering questions and an in person interview at the airport where you will be working. Post Covid it was done as a group interview but each individual get to present themself.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work at delta?
      1 respuesta

      Entrevista de Ready Reserve Customer Service Agent

      18 oct 2019
      Empleado anónimo
      Austin, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 meses. Acudí a una entrevista en Delta Air Lines (Austin, TX) en sept 2019

      Entrevista

      Applied for CSA position in May 2019. Got a email and phone call about job Interview in September 2019. Went to interview, got the job offer the same day contingent on Drug test, background screening, fingerprinting and Physical Test. 3 weeks later got a email that everything cleared and a start date. The process from the time I applied until when someone cintacted me for an interview was 4 months Applied 05/2019 Interviewed 09/19 Background Check took 3 weeks which they tell you Start Date 10/19

      Preguntas de entrevista [1]

      Pregunta 1

      Q: Describe a time at your previous employer where you had to work in a difficult situation. Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results? Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Q:Name a time you had to work in a challenging team environment?
      1 respuesta
      2

      Entrevista de Customer Service Agent (Ready Reserve)

      3 abr 2019
      Empleado anónimo
      Fayetteville, NC
      Oferta aceptada
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Delta Air Lines (Fayetteville, NC) en mar 2019

      Entrevista

      Multiple phases; initial step was by webcam via app called HireVue. There was a five question interview. Questions are recorded and can be deleted and re-recorded as many times as you would like.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell about a time rules had to be disregarded.
      Responder pregunta
      1