I started with submitting an application along with a behavioral assessment. A week later, I received an email advising me of a 1-way video interview. Then, I received a phone interview. Then, I received an email advising of a face-to-face, day-long, group interview in Atlanta. I went and received a CJO the same day. After a drug screening, I was on my way to training a week later. All-in-all, three week process.

I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.