After I applied for the job, I was then prompted to do a questionnaire. It did not take very long. About a week later, I received another email to complete a second online questionnaire. The format was very similar to the first one. I also had to make sure that everything on my online application was completed. A week after my second questionnaire I received an email to do the digital interview through HireVue. I was a little nervous, but it was a very smooth process and did not take very long. They only asked me 5 questions, but everything that was asked was already given on here as a possible question.
Preguntas de entrevista [5]
Pregunta 1
Describe a situation where you demonstrated initiative and took action without waiting for direction.
Tell about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What are the results?
Give us an example of a choice you made to go above and beyond for a customer. What was the situation? What actions did you take? What were the results?
Tell us about a time when you worked on a team with someone who did not to their share of the work. What was the situation? What actions did you take and what were the results?
Acudí a una entrevista en Delta Air Lines (New York, NY)
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had to deal with an upset customer?
Acudí a una entrevista en Delta Air Lines (Atlanta, GA)
Entrevista
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Preguntas de entrevista [1]
Pregunta 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?