Preguntas de entrevista de Ustomer Service Agent: Ticketing/Gate (Ready Reserve) Interview en Delta Air Lines

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Delta Air Lines

Entrevistas

Entrevista de Ustomer Service Agent: Ticketing/Gate (Ready Reserve) Interview

19 mar 2015

Empleado anónimo

Oferta aceptada

Experiencia neutra

Entrevista normal

Solicitud

Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Delta Air Lines en mar 2015

Entrevista

Applied online. Received an email with instructions on how to do a video interview using an app. I'm still awaiting the response to my interview. I felt it was a very cool way to interview someone. I did not have on professional clothing since I am away on vacation and you have to do the interview within 3 business days of receiving the interview email.

Preguntas de entrevista [1]

Pregunta 1

Describe a situation when you had to deal with an upset client. How did you deal with it? What was the result? Describe a situation when you went above and beyond your work expectations. Describe a high stress situation. What happened? Describe a situation where you were a part of a team. What was your role? What were the results?

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Entrevista de Ustomer Service Agent: Ticketing/Gate (Ready Reserve) Interview

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Entrevista de Ustomer Service Agent: Ticketing/Gate (Ready Reserve) Interview