Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Delta Air Lines (Detroit, MI) en abr 2016
Entrevista
The first step of the interview process was a digital video interview, where you had 30 seconds to read the question on the computer, and then you had two minutes to answer the question the best of your ability. It was only four questions long, and I felt that they were not too difficult, mostly about customer service questions and what you did in particular situations. Three days later I received an email inviting me for an in-person interview. Sadly, however, I didn't get the opportunity to interview. When I received the email from them inviting me for an in-person interview, it said I had 24 hours to respond with my interview time slot preferences. I emailed them back 4 hours after receiving the email because I was working when I got it, I told them of my top two time slot preferences, and then I received an email back from them 2 days later saying unfortunately all of the time slots had been filled, and they'd contact me IF/when new interview time slots became available...This is the part that I don't agree with, that you have to fight for a spot to interview, and if you don't respond to the email fast enough then you miss out on your opportunity. I think that if they invite you for an in-person interview, and you respond to their email within the 24 hour window that they give you, then you should be able to interview!
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to deal with an irate customer, describe a time when you went above and beyond for a customer, describe a time when you worked as part of a team to achieve a goal, etc.
Acudí a una entrevista en Delta Air Lines (Norfolk, VA)
Entrevista
The interview process was brief and informal, focusing mainly on my personality and overall fit for the team. The conversation covered my background, interest in the role, and ability to work in a fast-paced environment.
Preguntas de entrevista [1]
Pregunta 1
How I handle working with different types of people
Envié una solicitud electrónica. El proceso duró 5 meses. Acudí a una entrevista en Delta Air Lines (Jackson, MS) en jun 2023
Entrevista
The interview was 4 Questions and easy , pretty great environment ! They put it down on a piece of paper to review it I didn’t get the job though which I don’t understand that part. Why say hire if you won’t hire , I was an hour early had the correct attire as well and I thought the interview went well
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a difficult customer and what was the outcome
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Delta Air Lines (SeaTac, WA) en sept 2022
Entrevista
From start to finish was a smooth process. Went much easier than I had anticipated. I was nervous but they were very kind & made everyone in our group feel like a part of the Delta family.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time you had to make a difficult decision and what where the end results?