El proceso duró 4 semanas. Acudí a una entrevista en Concentrix
Entrevista
Applied online. Application was followed up with several emails with links to basic customer service assessments as well as testing your computer equipment/internet. This was followed by a video interview in which you answer questions with a video response and send it into them. There was a final phone interview followed by a job offer.
Preguntas de entrevista [2]
Pregunta 1
Some calls take longer to resolve than customers would prefer, how do you remain calm and let the customer know you’re working to resolve their issue?