Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Concentrix (Swords) en ago 2019
Entrevista
There was a call to ask basic questions and to set up a meeting at the office for an interview. They ask you to do an english test prior to that meeting. At the office you will be asked to complete a form and do a math test, a typing test and a do a role play on top of the interview. The people there make you feel very comfortable and none of the questions or tests were too hard.
Preguntas de entrevista [1]
Pregunta 1
What are the steps you take to call an angry customer down.
Easy interview, straight forward questions.
Quick on responding.
Even if you don't pass.
The scenarios are not difficult.
The recruiter was friendly.
Overall it was an easy process and personally didn't face an issues.
Preguntas de entrevista [1]
Pregunta 1
They asked about my previous experience and if it was connected with customer service.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en Concentrix (Berlín) en feb 2025
Entrevista
I reached the final interview with the Team Lead and manager. It all went good, I passed the english exam, typing speed test, and case study. However they asked some personal questions like, do you have kids and how old are they, do you plan to take vacation in the summer?
Envié una solicitud electrónica. Acudí a una entrevista en Concentrix (Fort Myers, FL) en nov 2024
Entrevista
Applied for customer support as a fresher and after few times my application was selected and then attended round 1 aptitude test and other personality test online. It was more than 2 hours.
Preguntas de entrevista [1]
Pregunta 1
The online test consists of US based english grammar and vocabulary, etc and other personality and psychology test.