The process being with an application and online assessment based on personality and tasks related to the role such as filing order. The next step is a phone interview which behavioral based. The recruiter passed your information to a hiring manager at the site and coordinates an appointment if there is interest. Face to face interview can vary between behavioral and spontaneous. Generally, it consists of two-three people with one notetaker. It is a fairly laid back organization. As with most call centers, there are periods of two many chefs in the kitchen and lack of clarity but overall a decent company to work for. Advancing is challenging as there are not many levels between rep and management. In addition, a four year degree is preferred and draws a lot of competition.

Applied online, first contact is phone interview, second interview is face to face. Inconsistencies on wait time after interview. Some employees waited months to hear from the clinic, while others heard back the next day.