1. Phone screen: You may be contacted by a recruiter or hiring manager for a brief phone screen to discuss your qualifications and determine if you are a good fit for the position. They may also ask you some basic behavioral or technical questions to get a sense of your experience and skills. 2. First round interview: If you pass the initial phone screen, you may be invited for a first-round interview, which could be conducted in person or virtually. During this interview, you can expect to meet with a hiring manager or a member of the client services team. They will likely ask you more detailed questions about your experience, skills, and qualifications. You may also be given hypothetical scenarios to assess your problem-solving and critical thinking skills.

Sit down with manager. Standard questions. Asked about experience in sales, customer service. How you deal with unhappy customers. Described job duties and compensation. Asked about how I would deal with competitive coworkers/ how I get along with coworkers.