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      Búsquedas relacionadas: Opiniones sobre Care.com | Ofertas de empleos en Care.com | Sueldos en Care.com | Beneficios en Care.com
      Entrevistas de Care.comEntrevistas para el puesto de Customer Service Representative en Care.comEntrevista de Care.com


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      Entrevista de Customer Service Representative

      31 may 2025
      Candidato de entrevista anónimo
      Dallas, TX
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de un captador. Acudí a una entrevista en Care.com (Dallas, TX) en mar 2025

      Entrevista

      I recently went through the interview process for a position at Care.com. In the beginning, the communication was great and everything seemed organized. However, as the process went on, the communication steadily declined. By the time I reached the third and “final” round of interviews, I was hopeful because of the positive feedback I had received. I spent a lot of time prepping and rearranging my life around these interviews, feeling like I was really respecting their time. Unfortunately, after the final interview, I didn’t hear the results for over a week. My follow-up emails went unanswered, which was especially disappointing since I had invested so much time and energy into the process. When I finally heard back, I was told they had chosen another candidate. I asked for feedback, but only received a vague, non-committal response. I felt that I had respected their time throughout the process, but they didn’t respect mine. I understand that not every candidate can be chosen, but the lack of follow-through and the decline in communication made the experience feel unprofessional and discouraging. Better communication and transparency would have made a big difference.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a situation where you received criticism. How did you handle it?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Care.com

      Entrevista de Customer Service Representative

      5 jun 2015
      Empleado anónimo
      Waltham, MA
      Oferta aceptada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Care.com (Waltham, MA) en mar 2015

      Entrevista

      It was just as disorganized as the company; I had to meet with many different managers that all were frazzled and burned out from stress. They led me into different rooms where I met with all levels of managers, never telling me the exact one that would be my direct supervisor. They made several promises that were never realized, and when asked about these perks, no one could give me or the other trainees a straight answer.

      Preguntas de entrevista [1]

      Pregunta 1

      When is a time that you went above and beyond for a customer?
      Responder pregunta

      Entrevista de Customer Service Representative

      18 abr 2017
      Empleado anónimo
      San Diego, CA
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto por otro medio. Acudí a una entrevista en Care.com (San Diego, CA) en jul 2014

      Entrevista

      I submitted my resume in response to a Craigslist.org post. I do not remember if I filled out an application before I had a telephone interview with a supervisor and then a 2nd telephone interview with a senior manager. I believe I was called a few days later with a job offer.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for Care.com
      Responder pregunta