Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Capital One (Los Angeles, CA) en mar 2011
Entrevista
applied in person, took a month to hear from them first they called on the phone interview then asked to one on one interview. After few weeks another interview; Panel interview and had to wait for three weeks to get an offer.
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Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Capital One
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
What is your weakness
How do you handle irate customer
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Capital One (Fredericksburg, VA) en jul 2025
Entrevista
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.