Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Capita (Leeds, England) en feb 2015
Entrevista
Competency based interview with two people asking for specific examples to support "excellent customer service", "teamwork", "going above and beyond" etc. There was a panel of two people asking alternate questions whilst the other wrote the answers down.