Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Bloomberg (Singapur)
Entrevista
There were 3 parts to the interview; first a couple of team leaders gathered all the candidates in one room and gave a brief introduction of the company and the job (about 20 min). After that each candidate was assigned a working member of the team and "shadowed", basically sitting next to them and observing the work they do for 30 minutes. You can also ask questions about the job during this time. Last came the 1-1 interview. Usually you will get to talk to 3 people from the management team, separately for 25-30 minutes.
Preguntas de entrevista [1]
Pregunta 1
Do you have any experience with an irate client, and how did you deal with it?
Envié una solicitud electrónica. Acudí a una entrevista en Bloomberg
Entrevista
1. Applied online
2. Plum assessment
3. Language assessment
4. HR phone interview
5. Prep session
6. Phone call
7. Super day - different interviewers plus written language assessment.
8. Interview with senior management
I’m still in the process.
Preguntas de entrevista [1]
Pregunta 1
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc.
STUDY the company.
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Bloomberg (Londres, Inglaterra) en feb 2019
Entrevista
30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Bloomberg (Londres, Inglaterra) en ago 2017
Entrevista
Video interview - you have to record a video with your answers, if you screw up, keep refreshing the page, it won't stop you from attempts.
First interview: I had 3 people
Second interview: on the day and it was with 2 people
Third interview with HEAD of EMEA
After that, assessment tests every 8 days,
For 9+ weeks.
Then A final test based on everything you learned in 9 weeks. And a language test which can take up to 1 month
You will also have role - play tests every 8 days. Once all tests are passed you will have monthly tests at work
Hours 8-5 but can be 8-5.30 please be aware you have to come earlier!
Language test at the end. - which can take up to months as they want 100%
Preguntas de entrevista [1]
Pregunta 1
There was a small test at the end role play and shadowing a customer representative,
- who is Bloomberg?
- what do we do?
- how Technical are you
- what would you do if you bought a Tv and it won't turn on
- what is customer service?
- what does going the extra mile for customers mean for you?
- how do you do it?
- your experience in customer service
- give us one bad experience
- one good experience
- one difficult moment and how you solved it
- what do you know about the financial markets?
- what else do you know about bloomberg?
- who is the competitor?
- who are the clients?
- who is the CEO?
- would you spend all your money (if you had it) on the best Laptop in the world?
- if yes then why?
- what would you look at when buying a laptop
- why laptop and not desktop?