The interview was to the point. They mostly wanted to know about my previous customer service experience. I was given scenarios on customer interaction and asked how I would respond/react in those scenarios. I was then told I'd hear from them soon with a decision. I reached out in the next week and was told they had been busy but they liked me and wanted to hire me so I started about two weeks after my interview.

I applied for the job online. They called me and set up an interview. I filled out a paper copy of the application at the location. I was asked to go into the back and I was asked questions that were on the application. I was hired on the spot.