They ask basic questions concerning retail. How would you deal with an angry customer. How would you handle yourself in certain situations. How would you open and close a sale. What does customer service mean to you etc..
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time you had an irate customer and how you handled it without management involved.
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Entrevista
The company was using an area in the mall to conduct interviews. I walked up to the gentleman at the door and from there, we sat down and he began the interview. The interview lasted thirty minutes and I was hired.