Solicité el puesto en persona. El proceso duró 2 días. Acudí a una entrevista en BGL Group (Umhlanga Rocks) en abr 2024
Entrevista
They asked me two main questions about customer service.
What is my understanding about empathy and to explain it in my own words.
How would i apply empathy to customer service.
Envié una solicitud electrónica. Acudí a una entrevista en BGL Group (Sunderland, North East England, England) en sept 2021
Entrevista
It was okay, just more of a talk than anything else as well as a bit of a talk about experience dealing with customers, experience with past roles, stuff like that
Preguntas de entrevista [1]
Pregunta 1
I can’t remember but pretty standard experience questions
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en BGL Group (Peterborough, Inglaterra) en jul 2018
Entrevista
you need to either apply directly through their website or a thirdparty website and if you are considered you will emailed for an interview. Firstly we are required to participate in a sales role-play and then individual interviews.
takes about 3 hours.