Solicité el puesto en persona. El proceso duró 1 semana. Acudí a una entrevista en Asurion (Houston, TX)
Entrevista
Pretty basic process you go in for 1 on 1 interview and then you are called back for group interview. Pretty much the more outgoing you are the more likely you are to get a position. They look for people that work well in team setting and get along well with others.
Preguntas de entrevista [1]
Pregunta 1
How do you feel about policies and rules ever changing? (its a call center things always change you get over it)
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Solicité el puesto a través de un captador. El proceso duró 3 días. Acudí a una entrevista en Asurion (Houston, TX) en feb 2025
Entrevista
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Preguntas de entrevista [1]
Pregunta 1
Give me a time when you had to upsell in previous job?
Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Asurion (Bogotá, Cundinamarca) en ago 2024
Entrevista
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.