The interview process was well-structured and thorough, beginning with an initial phone screening to discuss my background and interest in the role. This was followed by a virtual panel interview with the hiring manager and team members, where I was asked about my experience, problem-solving skills, and how I handle challenges. The interviewers were professional and engaging, providing clear information about the company culture and expectations. I was also given a case study to analyze, which tested my analytical and communication abilities. Overall, the process was challenging but fair, allowing me to showcase my qualifications effectively.

Good lots of sales and support and repairs and triaging and personal stories. Stories of character and working with others. Maybe a question about being a good person and how that reflects to the customer experience