Initial submitting application is a bit involved with a few essay questions, technical questions, and a couple tests. Was called nearly 3 months after initial application, thought the position was longed gone when I received a very unexpected call for an on-the-spot phone interview. Asked various questions like background, experience, questions about customer service, and broad technical questions about CPU, internet, networks ect. Next step if selected is that you conduct about 2-3 FaceTime interviews with various managers/hr managers. Was given the position after 3 weeks of interviewing. Position officially didn't start until about 4-6 weeks later.