This particular office of Ameriprise seemed to be actively pursuing many job candidates. I crossed paths with other interviewees and heard mention that the HR person was at a few job fairs during the week. The interview process consisted of filling out a lenghty online application and attaching a resume. Afterwhich I had a brief phone interview, with the HR person who set up a face-to-face interview. Then came back for personality and skill tests, and a phone test that role plays with actors in different scenarios. After doing well in all tests, you get to meet the manager who hires and pretty much only cares that you know 200 people or more whom you can service.