Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en American Airlines
Entrevista
Interviewers asked questions regarding experience managing corporate accounts. They walked through numerous scenarios of how to deal with difficult conversations or customer service issues related to travel. They also tested knowledge of the industry my accounts would be in.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a customer who has been experiencing numerous delayed/cancelled flights?
Envié una solicitud electrónica. Acudí a una entrevista en American Airlines (New York, NY) en feb 2019
Entrevista
Easy , phone interview followed by onsite interview and meeting the team. individual round of interview on site.
The Phone interview lasted 30 min and onsite interview lasted for 2 hours
Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en American Airlines (Londres, Inglaterra) en jun 2017
Entrevista
5 step process for a leadership role. 3 months turnaround time which resulted in securing the position. The interview was help in their main office in London which is remote but well organized through their HR personnel.
Preguntas de entrevista [1]
Pregunta 1
Overall experience and why did you apply for this role?