Received an e-mail Jan 5 inviting me for a video interview (you have 5 days to complete). Thanks to the previous reviews I was prepared for each question. Ive done video interviews before for Delta so I was familiar with the process. Stay calm, confident, and keep the answers short and sweet :) now waiting to hear back!
Preguntas de entrevista [1]
Pregunta 1
How has your most recent customer experience job prepared you for the role of a flight attendant, and what do you know about our culture? Do you prefer or work better in a group or individually? Do you adhere to their policies of no tattoos & piercings? What has been your best customer service experience and what made it special?
Envié una solicitud electrónica. Acudí a una entrevista en American Airlines en jul 2016
Entrevista
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Preguntas de entrevista [1]
Pregunta 1
Name a time you went above and beyond for a customers
Solicité el puesto en persona. Acudí a una entrevista en American Airlines (Dallas, TX)
Entrevista
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Preguntas de entrevista [1]
Pregunta 1
High level Customer service related questions and safety experiences.