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      Búsquedas relacionadas: Opiniones sobre American Airlines | Ofertas de empleos en American Airlines | Sueldos en American Airlines | Beneficios en American Airlines
      Entrevistas de American AirlinesEntrevistas para el puesto de Customer Service Representative en American AirlinesEntrevista de American Airlines


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      Entrevista de Customer Service Representative

      15 sept 2015
      Candidato de entrevista anónimo
      Indianapolis, IN
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en American Airlines (Indianapolis, IN) en ago 2015

      Entrevista

      I applied online and was contacted about two weeks later by phone the schedule an interview. I got a confirmation email for the interview, which was a group interview. What ended up actually happening was that I came 20 minutes early and stood to the side of the counter to wait like I was instructed by the service desk employees. The interview was at 12 and at 12:10 the people waiting with me got nervous and we told the people at the desk we were still there. Another half hour goes by and we tell them again and they say they will call back. This goes on for another hour and a half. In the end we were told the people interviewing were coming for us four or five times and they never did. Finally someone came out and asked us if we were there for the 2:00 interview and when they realized we hadn't just left like they thought we would if they ignored us they gave us a 15 minute fake interview and said they would contact us either way. I know other people who have been contacted and hired and I still have not received my rejection email after over a month. It was the most unprofessional interview I have ever had and as a huge waste of time.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time when your work was interrupted and how did you handle it?
      Responder pregunta
      6

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en American Airlines

      Entrevista de Customer Service Representative

      11 feb 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Acudí a una entrevista en American Airlines

      Entrevista

      First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.

      Entrevista de Customer Service Representative (CSR)

      1 ene 2026
      Empleado anónimo
      Greenville, SC
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en American Airlines (Greenville, SC)

      Entrevista

      The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.

      Preguntas de entrevista [1]

      Pregunta 1

      They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      16 jul 2025
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en American Airlines

      Entrevista

      Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed

      Preguntas de entrevista [1]

      Pregunta 1

      Where have you worked in the past
      Responder pregunta