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      Búsquedas relacionadas: Opiniones sobre American Airlines | Ofertas de empleos en American Airlines | Sueldos en American Airlines | Beneficios en American Airlines
      Entrevistas de American AirlinesEntrevistas para el puesto de Customer Service Associate en American AirlinesEntrevista de American Airlines


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      Entrevista de Customer Service Associate

      22 ene 2021
      Empleado anónimo
      Dallas, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en American Airlines (Dallas, TX) en feb 2018

      Entrevista

      Working with passengers who are traveling, checking them in for flights at the ticket counter or at the gates boarding flights, assigning seats, adjusting travel plans. Many passengers will need to check in their bags and be charged a fee at the ticket counter.

      Preguntas de entrevista [1]

      Pregunta 1

      How well do you follow directions, do you try to take shortcuts in completing your task?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Associate en American Airlines

      Entrevista de Customer Service Associate

      13 feb 2026
      Candidato de entrevista anónimo
      Dallas, TX
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en American Airlines (Dallas, TX) en ene 2026

      Entrevista

      There were about 30 other candidates. We were brought into a conference room where we did a short orientation and then put into small groups and brought to a smaller interview room. There were 4 other candidates in my group and 3 interviewers. Two of the interviewers took turns asking us questions while the 3rd interviewer quietly observed. They were super nice and did their best to make everyone feel comfortable. They would ask a question and each candidate would give an answer. One of the interviewers is an HR representative and she was observing each candidate’s posture, body language and is trained to recognize is someone is being dishonest. Dress to impress and be authentic! And don’t be late, even by one minute, otherwise you will not be permitted in for the interview process.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you went above and beyond for a customer Tell me about a time you had to work with a difficult person Tell me about a time that you told someone to do something but they would not listen or do what was asked of them. What happened, how did you deal with it and what was the outcome
      Responder pregunta

      Entrevista de Customer Service Associate

      27 ene 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en American Airlines

      Entrevista

      I had an interview with management and I went well. I had several questions asked that I answered very well and they were impressed. There were times that I struggled with an answer, but quickly made a decision on the best response and aced interview.

      Preguntas de entrevista [1]

      Pregunta 1

      Can’t remember specifically what was asked
      Responder pregunta

      Entrevista de Customer Service Associate

      10 may 2019
      Empleado anónimo
      Honolulu, HI
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en American Airlines (Honolulu, HI) en abr 2019

      Entrevista

      Showing up to the interview, I was expecting it to be loaded with other candidates, but when I got there, it was a 1 on 1 interview. Kim was really kind which made things so much easier being that most airline interviews can be very intimidating.

      Preguntas de entrevista [1]

      Pregunta 1

      They asked a few questions on specific situations I've encountered while working as a CSA.
      1 respuesta