Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Alaska Airlines (Milpitas, CA) en abr 2022
Entrevista
Due to the volume of interviewees, you are broken up into smaller groups (about 10 people) where you do a group activity and then an individual interview. You find out about 10-15 minutes after the individual interviews if you are selected or not.
Preguntas de entrevista [1]
Pregunta 1
The usual, why do you think you would be good at this job. Name Alaska Air's 6 hubs (San Diego, Los Angeles, San Francisco, Portland, Seattle, and Anchorage). What is your customer service experience?
Acudí a una entrevista en Alaska Airlines (Seattle, WA)
Entrevista
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
Envié una solicitud electrónica. Acudí a una entrevista en Alaska Airlines (Seattle, WA) en ene 2026
Entrevista
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.