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      Alaska Airlines

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      Búsquedas relacionadas: Opiniones sobre Alaska Airlines | Ofertas de empleos en Alaska Airlines | Sueldos en Alaska Airlines | Beneficios en Alaska Airlines
      Entrevistas de Alaska AirlinesEntrevistas para el puesto de Customer Service Agent en Alaska AirlinesEntrevista de Alaska Airlines


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      Entrevista de Customer Service Agent

      4 may 2016
      Empleado anónimo
      Phoenix, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró más de 1 semana. Acudí a una entrevista en Alaska Airlines (Phoenix, AZ) en jul 2014

      Entrevista

      I applied for the position - I got a call the very next day - they said for me to look for an email - then there was a video interview - it was about 2 weeks before I had heard anything - then a lady from WA called me and asked me to go and take a pee test - also alaska does a tabbaco test - they will not hire anyone who smokes...they don't want to give the extra smoke break. After they sent me to the drug test they sent me some documents to fill out for the background test - the background company was the worst. They called 4 times for the same information - even after I was hired and working at alaska airlines, the background company kept calling - finally I told them I wasn't sending any more docmentation they needed to stop calling me because I already was hired. Once your are hired - there are several tests you must pass or they will let you go. After passing all tests they send you on the floor - the employee retention is not that good. For the last three classes out of 100 employees maybe 20 people are left. Managers are the worst.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for us? What is your strongest quality? How would you handle an upset customer?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Agent en Alaska Airlines

      Entrevista de Customer Service Agent

      28 feb 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Alaska Airlines

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Preguntas de entrevista [1]

      Pregunta 1

      List one of your best and worst experiences in customer service
      Responder pregunta

      Entrevista de Customer Service Agent

      4 sept 2025
      Candidato de entrevista anónimo
      Palm Springs, CA
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Alaska Airlines (Palm Springs, CA)

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Preguntas de entrevista [1]

      Pregunta 1

      How would you deal with a difficult passenger
      Responder pregunta

      Entrevista de Customer Service Agent

      18 abr 2025
      Candidato de entrevista anónimo
      Seattle, WA
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Alaska Airlines (Seattle, WA) en ene 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for Alaska Airlines?
      1 respuesta
      1