Taking inbound calls .: opiniones de empleados con el puesto de Customer Representative en TP

5,0
9 ene 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You should speak English Only Policy.

Desventajas

Being rude towards the customer because you had frustrations,moreover you are anxious of how negatively they approach you on calls .

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5,0
8 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great leadership with excellent communication.

Desventajas

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
9 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Desventajas

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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