Not worth it: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Spring Financial

1,0
23 sept 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, equipment provided.

Desventajas

-sales dept forces / tries to force you to stay late if you don't make enough call time. -rude, aggressive supervisors in sales dept. -no breaks, just lunch. recently after complaining about stress and lack of support the CSR team was granted two, 10 minute paid breaks. -supervisors ask you to leave reviews for them on external sites, like glassdoor. -so. much. gossip. if you enjoy having privacy, hide your social medias from searches. -promote incapable employees to management positions regularly, usually with hilariously awful endings -pressuring people into taking and keeping potentially harmful-to-them products -micromanagement city. ex: before breaks were given to the csr team, if you popped yourself on break to use the washroom and couldn't get there and get back within two minutes the managers would be messaging you like mad. -management tries to be buddy buddy with you, but if you talk about any issues you're having its used against you/you're made to feel poorly about it. -frequently told across the company that the mental health of employees is a priority, however it isnt taken seriously at all.

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5,0
21 ene 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Supportive and understanding managers Workload aligned with the task description Easy schedule

Desventajas

I don't have any negative feedback

5,0
11 jun 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Spring Financial Company provides a robust training program on loans and credit, helping employees develop skills in the financial services sector. My manager is supportive and willing to help me succeed, even providing one-on-one follow-ups from time to time. Shout-out to Miss Varna, who was a great and loving manager.

Desventajas

Dealing with difficult customers can be a significant aspect of my job, and I find it emotionally draining sometimes.

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