1980'S WAY OF RUNNING A BUSINESS, NO PAY: opiniones de empleados con el puesto de Customer Service Manager en Rug & Home

1,0
20 feb 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

nothing nothing nothing nothing nothing

Desventajas

Everything is on paper, no CRM to accurately and efficiently keep track of orders. Customer service reps are required to do all ordering, tracking, follow ups while simultaneously being a cashier. I was left alone at the customer service desk and backhandedly "promoted" to customer service manager (I was the only one handling everything) with a pay raise offered of $1 eventually demanding and receiving a whopping $2. Giving me a total of $16/hr. This is easily a $25.00/hr position especially if you are requiring your CS reps to juggle everything AND be a cashier.

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5,0
19 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Supper supportive leadership Plenty of growth opportunities Really nice benefits

Desventajas

Work sometimes gets little too busy but hey its retail and more customer means more $$

4,0
11 abr 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

A real team atmosphere great product plenty to keep busy decent insurance and 401K matching

Desventajas

The benefits are not competitive.

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