Chaotic & a lot of bad attitudes: opiniones de empleados con el puesto de Customer Advocate II en Rippling

2,0
11 feb 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- plenty of work & collaboration within your team (even that can get tense) - company all hands, you're kept up to date with leadership

Desventajas

- division in departments - poor collaboration across departments, a general unwillingness to help one another. I felt on my own a LOT of the time up until i left for much more money in my field. I felt like everyone i would have the opportunity to work with another department, management/individual contributors on other teams and even my own department at times were reluctant to help and were rude, talked down to me (seems like support is looked at as the lowest tier in the company. - company seems to hire people with no experience, which allows them to pay low but no experience comes with a lot of challenges if you don't have the proper support for the new hires.. - considerably low pay. I have talked to numerous people, friends in other departments, this company is particular who they pay well and generally don't pay the rest that well. - Implementation the worst attitude I've ever worked with. Working with some teams were nearly hostile in every interaction (rude, not helpful, blaming). CS too, very hot and cold, only friendly if you can benefit them but unwilling to help when you need something from them! Clearly everyone is overwhelmed. I think it's sad when employees/leaders decide to blame and attack each other than find a productive solution to all of this. I think it's alarming for years this has been going on and management goes along with it, they're just as rude and to blame here. this is for management teams across all departments, like they're unapproachable and unwilling. - finally, the CEO.. do your research. The CEO created an illegal script which allowed the sales team to sell illegally. His company got sued and hundreds of people lost jobs for the negligence. It's a nearly identical replica of the current company.. The ceo, also hostile at times, a bad attitude and very protective of his engineers, which is great unless you're on the other side.

Echa un vistazo a otras opiniones sobre Rippling.

5,0
29 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Desventajas

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

4,0
10 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Llevo solo un mes en Rippling, ¡pero hasta ahora todo va de maravilla! La incorporación y la formación son de primera categoría. Sin duda, la mejor y más completa formación que he recibido en una empresa. Mi jefe es genial y también trabajó como consultor independiente en Rippling durante un par de años antes de ascender a un puesto directivo, lo cual me encanta porque entiende perfectamente lo que significa ser gestor de cuentas aquí. Parece que hay muchas oportunidades de crecimiento profesional. ¡Estoy muy contento de estar aquí!

Desventajas

No es realmente una desventaja, pero aquí TIENES que ser autosuficiente. La gente está dispuesta a ayudar, pero también están muy ocupados, así que puede que tardes en obtener respuesta a tus preguntas. Al principio fue un cambio, pero creo que te convierte en un mejor empleado. Si necesitas que te guíen paso a paso, probablemente este no sea el trabajo para ti. Todavía no le encuentro ninguna desventaja real, pero pregúntame de nuevo en 6 meses, jaja.

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