advice from a presidents club recipient: opiniones de empleados con el puesto de Account Executive en Ricoh

2,0
25 abr 2016
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Production specialists are very reliable. Service reps are accessible and reliable. Overall the products are good and most of the "network services" are great (although implementation leaves a lot to be desired)

Desventajas

Management from the top down is questionable. There is little help or involvement when you or your customer has issues. You have to fix everything! You should be out selling but you are required to come into the office for bs meetings, conf calls, and spend time making sure problems are being resolved. Meanwhile management is at home or out playing golf. Billing and payroll are notorious for screw ups so you have to fight for you customer and your paycheck. Since 2013 Ricoh has really screwed the commission plan. A majority of sales people just don't care anymore. If you want to make over 6 figures I suggest you find a different industry or work for a reputable dealer with a good commission plan.

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5,0
1 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Desventajas

I truly can't think of any! The team and atmosphere is great!

3,0
26 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Desventajas

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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