The job was simple and management appeared to care about employees. There were some issues, but I would work there again: opiniones de empleados con el puesto de Tier I Customer Service Representative en Rakuten

4,0
24 sept 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Catered lunch for first shift. Left overs and fully stocked kitchen for second and third shifts. Friendly atmosphere and good coworkers.

Desventajas

Some minor bickering amongst staff members. There is a bias towards putting employees with kids on first shift, which is understandable. Management did tell me that they would rehire me during the next Q4 rush, but I have yet to get a response from anyone regarding my inquiries on the subject.

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5,0
25 mar 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Desventajas

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1,0
6 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Free food, benefits are good

Desventajas

Pay was so bad. The management was awful.

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